The Anniversary version of Windows 10 -launched at the end of July – is incompatible with a series of models of the Kindle reader, which, by connecting with the PC freeze the operating system, according to a growing number of reports of users on the Microsoft forums.
This problem in the brand-new operating system update, in addition to the incompatibility with several of the more popular webcams, reported last week, that prevents transmission via streaming, or directly freezes the image.
During the past few days was piling up, “an alarming number” of reports that users of Windows 10 tell how its new operating system gets frozen after connecting a Kindle. Since Microsoft became aware of be aware of the problem, although they did not specify what model of Kindle it is neither ventured a date for the solution.
“We are aware of a problem with a small number of readers Kindle Voyage and Paperwhite, that triggers unexpected behavior when you are connected to a computer with Windows 10 Anniversary Update. We are working on an update that will resolve you problem”, noted the company.
The problem, according to the report by Extreme Tech, is that there seems to be a clear pattern about the causes or the models, although everything points to that it could be a conflict with the chipset of some USB ports.
last week took public status that the brand-new update of Windows is incompatible with several of the more popular webcams, the to be connected via USB cables or network may not be used to make broadcasts via streaming, or they can, but it freezes the image after a while.
In this case, the response of Microsoft to Telam was similar to that he gave in respect of the Kindle: “We are aware of a situation in which the support some applications that use MJPG compressed sequences and H. 264 for web cameras, they have some incompatibilities with the update of Windows 10 Anniversary”.
“Now we’re going to release a solution that should be made public soon,” he added, although did not specify when it will come to that patch.
